Last updated: 10/13/2025
About Quely.ai
Quely.ai is a social media management platform that helps users create, schedule, and publish content to their Facebook Pages and Instagram Business accounts. This privacy policy explains how we collect, use, and protect your information when you use our service.
Information We Collect
We collect the following types of information:
- Account Information: Email address, name, and profile information when you create an account
- Meta Platform Data: Access tokens, Facebook Pages, Instagram Business accounts, and content you authorize us to access
- Content Data: Posts, images, videos, captions, and scheduling information you create through our platform
- Usage Data: How you interact with our service, including features used and posting patterns
- Technical Data: IP address, browser type, device information, and usage analytics
How We Use Your Information
We use your information to:
- Provide our social media management services
- Schedule and publish your content to Facebook and Instagram
- Connect to your Meta accounts and manage permissions
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Ensure platform security and prevent fraud
Meta Platform Integration
When you connect your Meta accounts (Facebook Pages and Instagram Business accounts), we:
- Store access tokens securely to enable posting on your behalf
- Access your Facebook Pages and Instagram accounts as authorized by you
- Read and publish content to your connected platforms
- Access basic profile information to display account details
- Use Meta APIs to schedule and publish your content
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Meta Platforms: To publish your content to Facebook and Instagram as authorized by you
- Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, etc.)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
Data Security
We implement industry-standard security measures to protect your information:
- Encryption of data in transit and at rest
- Secure storage of access tokens and sensitive information
- Regular security audits and updates
- Access controls and authentication measures
- Monitoring for suspicious activity
Your Rights and Choices
You have the following rights regarding your information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and data
- Portability: Export your data in a machine-readable format
- Revoke Access: Disconnect your Meta accounts at any time
Data Retention
We retain your information for as long as your account is active or as needed to provide our services. When you delete your account, we will delete your personal information within 30 days, except where retention is required by law or for legitimate business purposes.
Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our service after any changes constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
- Email: info@mzonetechnologies.com
- Website: https://www.mzonetechnologies.com
For data deletion requests, please email us with the subject line "Delete My Account" and include your registered email address in the body of the email.